Posted: August 13, 2025
About the Opportunity
Program Development Services (PDS) is in the midst of a transformational period as an organization. After the departure of its founder-leaders after nearly forty years of service, PDS is positioning itself to move to a new stage in its development, one characterized by expansion and excellence. Under the direction of a new CEO, new headquarters and program space have opened in Industry City, Brooklyn, within a vibrant community rich with potential partners and program development opportunities. The agency is in the process of rebranding, including a name change and the launch of a new website and communications strategy. Leaders and staff at all levels of the organization are engaged in the formulation of a new strategic vision for the future. Building on a strong tradition as a residential provider and with a healthy financial outlook, PDS is poised to assemble a stronger staff infrastructure, invest in expansion and development opportunities, and grow its market share and reputation among providers of services for people with intellectual and/or developmental disabilities, and the neurodiversity services community more broadly.
To meet this moment, Program Development Services is seeking an experienced quality improvement professional to fill a Director of Quality Improvement and Compliance role. This is an excellent opportunity for a rising, talented professional to assume a pivotal role in the evolution of an organization with a long history of service and tradition, working as part of an executive leadership team committed to positive change.
About the Role
The Director of Quality Improvement and Compliance (DQIC) is a key leadership role responsible for overseeing and advancing the quality and effectiveness of programs and services provided to individuals with intellectual and/or developmental disabilities (IDD). This role involves developing, implementing, and monitoring QI and compliance initiatives to ensure person-centered care, regulatory compliance, and a culture of continuous improvement across the organization. The Director of Quality Improvement and Compliance reports directly to the CEO.
Key Responsibilities
- Develop and implement a comprehensive Quality Improvement and Compliance Plan: Create a strategic plan aligned with the organization’s mission, vision, and regulatory requirements, specifically tailored to the needs of individuals with IDD.
- Lead and facilitate quality improvement and compliance projects: Oversee and manage QI and compliance projects and initiatives across various departments and programs serving individuals with IDD, ensuring successful outcomes and adherence to project timelines.
- Develop and maintain data collection, analysis, and reporting frameworks: Gather, analyze, and interpret data to identify areas for improvement, track progress, and monitor key performance indicators (KPIs) related to the quality of services for individuals with IDD.
- Ensure regulatory compliance: Maintain adherence to all relevant state and federal regulations, accreditation standards, and best practices pertaining to services for individuals with IDD.
- Training and development: Develop and deliver training programs for staff on QI methodologies, tools, and best practices and specific to the IDD population.
- Collaboration and partnership: Work collaboratively with direct support professionals, clinicians, program managers, families, external stakeholders, and regulatory bodies to promote a culture of continuous quality improvement and compliance.
- Manage Quality Improvement and Compliance staff: Supervise, mentor, and evaluate the performance of quality improvement personnel, including compliance staff.
- Stay current on best practices: Keep abreast of the latest trends, research, and best practices in quality improvement and services for individuals with IDD.
- Report to senior leadership and committees: Prepare and present reports on quality improvement activities to senior leadership, quality committees, and other relevant stakeholders.
Qualifications & Essential Skills
- Bachelor’s degree in a relevant field such as healthcare administration, public health, social work, disability studies, nursing, or a related field; Master’s degree preferred.
- Minimum of 6 years of professional experience in quality improvement, with at least 2 years in a leadership or managerial role.
- Direct experience working in settings providing services to individuals with IDD is essential.
- Proven experience in program design, implementation, and evaluation.
- Familiarity with quality improvement methodologies such as Lean Six Sigma, PDSA cycles, etc.
- Excellent leadership, communication (verbal and written), and interpersonal skills.
- Strong analytical, problem-solving, and critical thinking abilities.
- Demonstrated ability to inspire and motivate teams.
- Proficiency in data analysis and reporting tools and frameworks.
- Knowledge of relevant regulatory requirements and accreditation standards [e.g., Commission on Accreditation of Rehabilitation Facilities (CARF), Council on Quality and Leadership (CQL), Council on Accreditation on Children and Family Services (COA)] specific to IDD services.
- Ability to work effectively in a fast-paced and evolving environment.
Compensation
The salary range for this position is $130,000 to $170,000, commensurate with the selected candidate’s professional experience and qualifications.
PDS offers comprehensive benefits coverage, including medical, dental, vision, life, and disability insurance. Additional benefits include transit, parking, health and dependent care flexible spending accounts and a 403(b) plan. Generous PTO policy includes vacation, sick and personal leave time, as well as 13 paid holidays.
Application Instructions
Please submit a resume and a cover letter that describes your interest in PDS’s mission and your qualifications for the Director of Quality Improvement and Compliance position to the PDS Human Resources Department contact listed below and send them to search@4pds.org. Please specify ‘DQIC Candidate’ in the subject line. All inquiries will be kept strictly confidential.